Swallow Computer Solutions

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Hosting Terms & Conditions

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Web Hosting Terms & Conditions

Swallow Computer Solutions agrees to provide, and the Client agrees to receive, access to the Web Hosting and related Services according to the following Terms and Conditions:

General

  • The Client is the person, or legal entity who is applying to receive Web Hosting Services from Swallow Computer Solutions
  • The Web Hosting Service is provided on an "AS IS AND AS AVAILABLE" basis. Swallow Computer Solutions gives no warranty, express or implied, for the Web Hosting Services provided. More specifically, Swallow Computer Solutions will not be liable to compensate the client for any losses due to disruption of services by Swallow Computer Solutions, its providers or by other causes whatsoever other than to reimburse the Client for fees paid to Swallow Computer Solutions for the period of such disruption.
  • The Client will use the Web Hosting Services in a manner consistent with any and all applicable laws of the Commonwealth of Australia.
  • Use of any information obtained by way of Swallow Computer Solutions is at the Client’s own risk, and Swallow Computer Solutions holds no liability for such use.
  • Swallow Computer Solutions is not responsible for any damages arising from the Client’s use of Swallow Computer Solutions or by the Client’s inability to use the Web Hosting services for any reason.
  • While Swallow Computer Solutions shall make every reasonable effort to protect data stored on Client’s Server(s), Swallow Computer Solutions is not responsible for Client’s Data, files, or directories residing on Swallow Computer Solutions’ equipment. The Client is solely responsible for maintaining data, file, and directory structure backups.
  • The Client is required to provide Swallow Computer Solutions with correct and up to date contact details for billing and technical notification purposes. Swallow Computer Solutions takes no responsibility for disruption to services due to inability to contact the customer.

Payment

  • The Client agrees to pay an initial set up fee and then to pay an Annual Payment at the rates set out and applying from time to time on the on the Swallow Computer Solutions Web Site at www.swallowsolutions.com.au or as otherwise agreed and set out in the attached Special Schedule of Pricing. In addition, setup fees may be charged for additional services as per prices indicated at www.swallowsolutions.com.au.
  • Payment shall be in accordance with the terms on the Swallow Computer Solutions invoice, which will be forwarded to Client by ordinary surface mail.
  • The Client shall expect to receive an invoice by ordinary surface mail for renewal of Quarterly or Annual Payment no less than two (2) weeks prior to the renewal date of the Payment.
  • A late charge of $10 will be applied after 7 days from the due date of any late Annual Payment. If payment is not received by Swallow Computer Solutions within 10 days of the due date, Swallow Computer Solutions has the option, in its sole discretion, of terminating the Client’s Web Hosting Services.
  • All moneys quoted are in Australian dollars.

Age

  • Client certifies that he or she is at least 18 years of age.

Change

  • Swallow Computer Solutions reserves the right to modify these Terms and Conditions in any way and as required. Notice of such changes will be delivered to users via postings on Swallow Computer Solutions’ Web Site only. Continued usage of Web Hosting Services indicates your acceptance of the Terms and Conditions in their amended form.

Trademarks and Copyrights

  • The Client warrants that it has the right to use the applicable trademarks of Client, and grants Swallow Computer Solutions the rights to use such trademarks, if any, in connection with Swallow Computer Solutions’ promotion of, referencing, cataloguing of, or indexing of Swallow Computer Solutions’ Web Hosting clients.
  • The Client hereby agrees that any material submitted for publication on Swallow Computer Solutions through Web Hosting Services received by the Client will not violate or infringe any copyright, trademark, patent, statutory, common law or proprietary rights of others, or contain anything libellous or harmful.

Hardware, Equipment, and Software

  • The Client is responsible for and must provide all telephone, computer, hardware and software equipment and services necessary to access the Web Hosting Services. Swallow Computer Solutions makes no representations, warranties, or assurances that the Client’s equipment will be compatible with Swallow Computer Solutions’ Services.

Internet Etiquette

  • Users of Internet and electronic forums shall be considerate of the expectation and sensitivities of others on the network when posting material for electronic distribution. The network resources may not be used to impersonate another person or misrepresent authorisation to act on behalf of others or Swallow Computer Solutions. All messages transmitted via Swallow Computer Solutions’ service should correctly identify the sender; users may not alter the attribution of origin in electronic mail messages or postings. Users must not attempt to undermine the security or integrity of computing systems or networks and must not attempt to gain unauthorised access.
  • Due to the public nature of the Internet, all information shall be considered publicly accessible, and important or private information should be treated carefully. Swallow Computer Solutions is not liable for protection or privacy of electronic mail or other information transferred throughout the Internet or any other network Swallow Computer Solutions or its customers may utilise.
  • Use of distribution lists via unsolicited electronic mail or other electronic mailings is strictly prohibited. Swallow Computer Solutions reserves the right to deactivate the Client’s Web Hosting account(s) upon an indication of such activity. The Client hereby agrees to indemnify and hold harmless Swallow Computer Solutions from any claim resulting from the Client’s or another person’s use of electronic mail service(s) on the Clients Web Hosting account(s).

Termination

  • The Client may cancel the Web Hosting Services upon the conditions that such notice of cancellation must be made in writing with 30 days prior notice given and sent to Swallow Computer Solutions. Cancellation will not take effect until received by Swallow Computer Solutions. The used pro-rata time portion of Annual Payment that has been made is not refundable unless such notice of cancellation is received in the first thirty (30) days. Setup fees are not refundable, unless such notice of cancellation is received in the first thirty (30) days
  • Swallow Computer Solutions reserves the right to suspend Web Hosting Services without notice for any unpaid or partially paid balances. The Client shall be responsible for and indemnify Swallow Computer Solutions for all legal fees and costs incurred for the collection of any unpaid amounts.
  • Spamming (the practice of sending unsolicited, unwelcome mass mailings to people) is strictly prohibited. Any Client found to be Spamming will have their Web Hosting Services immediately terminated and find themselves billed for any unpaid balances as well as for any damages that occur as a result of it.

Satisfaction Guarantee

  • The Client may terminate services within the first thirty (30) days from activation of the hosting account and receive a full refund. Terminations after thirty (30) days will receive a refund pro-rata for the remaining time portion of the Annual Payment. Setup fees and domain names are not refundable.

 

Entire Understanding

These Terms and Conditions constitutes the sole agreement between Swallow Computer Solutions and the Client regarding its Web Hosting Service. It becomes effective only when signed by both parties. This agreement shall be governed and construed in accordance with the applicable laws of the States of Victoria, New South Wales and the Australian Federal Government but is expressly deemed to have been entered at Camden in the State of New South Wales and to be primarily governed by the laws and usages of that State.

 

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